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Returns and refunds

RETURNS:

  • Item(s) must be returned within 30 days of purchase, together with proof of purchase.
  • Item(s) must be unworn, unwashed, or otherwise unused with all original tags/labels attached.
  • Gift cards, sale, clearance and seconds items are not eligible for a refund or exchange if you change your mind.
  • If you request a refund, the purchase price (excluding delivery charges for online) will be refunded to you using the original payment method, once we have received the returned item back and confirmed that it meets conditions above, so make sure you post it back to us in good time.
  • You are responsible for any costs associated with returning the item to us including any currency conversion and/or local or international taxes but this is pretty rare.

RECEIVED SOMETHING FAULTY?

If something is faulty or incorrectly described or different from the sample shown (firstly we do apologise) we will happily meet our legal and good natured obligations which may include refunding the purchase price and delivery charges, or providing a replacement product provided the item is returned within a reasonable time with proof of purchase.